IT infrastructure services & support in Empower operations
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Managed Services
Application Service
The operation of a client-server-based CDS, such as Empower, represents a high requirement for a company. Especially when the data from the chromatography is to be exchanged automatically with other systems.
Monitoring the interfaces and data handling, e.g. archiving the data from Empower, is an aspect that is covered by the beyontics application services. In addition, there is the deployment of updates and the general monitoring of the Empower system with regard to performance and data integrity.
(Lab-) Business Service
Anwendungsbezogener Service rund um Empower
User Service Desk
Service rund um den Betrieb der Software
Application Service
Support im Betrieb von Empower und dessen Schnittstellen
Environmental Services
IT-Infrastruktur-Services
- Increase efficiency
Outsource activities that require a deep understanding of data handling in Empower to our specialists.
- Create audit security
We keep your Empower installation up to date for you, monitor whether the drivers are up to date, and advise you when an update is useful and necessary.
- Save cash
Take advantage of a 10% price advantage for our consultancy services. We are happy to map projects for you, such as the introduction of a new software version, the creation of user concepts including a set of rules that regulates the operation of the software (SOPs), through to the validation of the computerized data system (CSV).
Our application service can be booked as part of a managed service. Contact us.
Request an offer now!
Managed Services: Application Service
Environmental Services
A highly available and heavily used CDS, such as Empower, places very high demands on the IT on which it is installed. This must be constantly monitored and any faults must be eliminated proactively.
Entrust us with this task and take advantage of the experience we have gathered supporting some of the world’s largest Empower installations.
We would also be happy to advise you before installation, when designing the hardware.
(Lab-) Business Service
Application-related service around Empower
User Service Desk
Service around the operation of the software
Application
Service
Support in the operation of Empower and its interfaces
Environmental Services
IT infrastructure services
- Create resources
In most cases, in-house IT departments are stretched to capacity. The operation of a client-server-based CDS places high demands on monitoring and proactive troubleshooting, which is time-consuming.
- Save cash
Commission beyontics with the conceptual design of the necessary hardware even before the introduction of Empower. There are many ways to save money and still increase the performance of the system simply by choosing suitable hardware.
Request an offer now!
Managed Services: Environmental Services
Incident Management
Using Empower software in the lab is one thing, running the software is another. beyontics has the right solutions for optimizing laboratory software at hand, our service desk.
Lab-Support
As part of our business services, we support you, for example, in creating custom fields and reports or in structuring your Empower projects.
Knowledge Base
Training, consulting and development.
At this point we would like to share our knowledge with you and hope that the contributions made here will help you in your work with Empower. We want to regularly examine current and interesting aspects, offer topic-related summaries and present general tips when working with Empower.
It is intended to address both Empower beginners and already experienced Empower users. Therefore, both simple help and more detailed information are offered.
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